Customer reviews can either help a car dealership big-time or do serious damage. However, since your industry in particular involves high-priced sales and those you sell to often acquire financing for the purchase, when a customer isn’t satisfied with their experience, they’re likely to have a stronger reaction than when the same situation takes place in the course of a small purchase. The amplified effect of a negative written review or a poor reputation through word of mouth can continue to grow, and people who have never visited your location may steer others away based on what they’ve heard or read from other consumers. Constructively critical reviews can actually serve an important purpose for a company looking to improve, but if you aren’t leveraging the power of quality software to help you make the most of both positive and negative reviews, you could be leaving a lot on the table. ReviewMaxer is here to help.
With a firm grasp on the particular ways reviews can help or damage a car dealership, we work to help promote positive reviews while also providing a mechanism that allows you more influence over your negative reviews. Our strategic approach also helps you efficiently maintain an active presence on leading review sites, and with our commitment to staying current with review site trends, we’re always adding more websites to our software’s roster of compatible outlets.
As one client puts it, “In just two months, we were able to increase our online customer ratings, which helps attract new patients to our walk-in clinics.” – Drs. John Soud and John McLean, Velocity Care Urgent Treatment Center
Enhancing your online presence
Between social media and the ever-growing list of review sites populating the internet, people are now more empowered than ever to publish reviews of the services and products they purchase. Using our multifaceted and customizable approach, we can help you increase the positive effect of a glowing review and afford you the opportunity to handle credible critical reviews by directly addressing those sticking places that frustrate your dealership’s customers. Here’s how ReviewMaxer works:
Understanding the modern marketplace
We remain committed to being the best at what we do, and since no other company works with more review sites, we’re proud of what we’ve helped our customers accomplish. We serve clients in many different industries while maintaining active knowledge of those specific industries. Here are a few of the leading websites our software works with:
In addition to encouraging positive reviews, our software also makes things easier on you by making use of:
We look forward to helping your car dealership benefit from more positive reviews while providing an avenue to help those who have complaints. When you’re ready to get started or if you have any questions, please reach out to us at reviewmaxer.com. You can also reach us by phone at 888-PR-FIRM-8.