Online reputation management software for health care companies

In a closely watched and highly scrutinized industry, health care providers understand the importance of maintaining a solid reputation. It takes top-quality staff providing excellent care, sure, but it also takes a strategic and efficient approach to managing online reviews. That’s where ReviewMaxer comes in. At ReviewMaxer, we work every day to help our health care provider clients constructively address negative reviews while maximizing the benefits of their positive reviews, and we’re ready to help you do the same.

When it comes to your online reputation, you can’t just depend on your hard work to carry you through. A client who feels that they’ve been mistreated can do significant damage when they vent to their friends, family, or on a review site. Our product includes intuitive software, access to skilled professionals, and responsive services designed to help you proactively manage your reputation. Our program is built from the ground up to help you promote reviews while also allowing you to ethically influence who sees which ones.

Enhancing your online presence

Our process is simple and effective. As a patient leaves your care and contemplates writing a review, you can be there to catch that review using ReviewMaxer, an invaluable tool that empowers you to encourage satisfied patients to spread the word and correct any instances where a patient felt dissatisfied with their experience. It’s a multi-pronged approach that helps our health care clients take more control over their online presence. Here’s how we can help you when you select ReviewMaxer to help you manage your online reputation:

• You can send a prompt through an email, a QR code on a receipt or a number of other methods to a patient who may be interested in leaving a review, inviting them to leave one directly with you.
• ReviewMaxer sends negative reviews directly to you without sharing them to your website. It’s about controlling the direction and spread. It also allows you to reach out to unhappy patients to try to improve their experience, allowing them to be heard by those who can actually make changes before they spread negativity about you online.
• You can promote positive reviews on your social media pages, and our software can also suggest external review sites where happy customers might want to leave their review as well.

Setting up these processes is simple and intuitive, allowing you to get back to caring for your patients and earning those great reviews. You can customize our tools to better fit your needs, and you can even strategically drive reviews to the particular review sites you most want to show up on.

We serve multiple industries and cultivate an active presence within them to maintain relevant insight into each sector. Our clients love our work, as evidenced by testimonials. For example:

“In just two months, we were able to increase our online customer ratings, which helps attract new patients to our walk-in clinics.” – Drs. John Soud and John McLean, Velocity Care Urgent Treatment Center

Understanding the modern marketplace

ReviewMaxer works with more than 500 different review sites, and as new sites grow more popular, we add them to our list. Our software allows you to customize which sites you want to prioritize — here’s a sample of some of the most frequently used review sites on our platform:

• Facebook
• Google
• Yelp
• Amazon
• Glassdoor
• Angie’s List
• Better Business Bureau
• Zomato
• Zagat

There’s more

We regularly work to continue improving our processes so that you’re better able to enhance your online presence. Some of the features our customers most compliment include:

• A simple-to-use dashboard that allows you to manage your account
• Prompt updates about reviews showing up on sites across the web
• Optional review alerts so you can instantly read feedback your patrons leave
• Automated email and text campaigns that allow you to contact recent customers to encourage reviews
• Integrated connectability that allows you to stream your best reviews directly to your website
• Timely reports that provide accessible data for tracking your metrics and analytics so you can assess your improvement over time

Contact us

If you’re ready to take control and protect your growing online presence, ReviewMaxer is ready to help, with ZERO setup fees and no long-term contracts. Please contact us at reviewmaxer.com or 888-PR-FIRM-8. We’ll answer any questions you have and give you all the details. We can’t wait to hear from you!