888-773-4768

Online reputation management software for car dealers

When you’ve made the sale, gotten the paperwork signed, and the buyer drives off the lot, it can be easy to think the job is done, but that’s not always the case. The buyer will go on to drive this car regularly, and if mechanical or other issues arise, they might point the finger at you. No matter what goes into your inspection and quality control processes, a customer can still walk away thinking their quarrel is with you personally. When that happens, you can expect to see some negative or unfair reviews. If you or your colleagues have experienced something like this, you know how much damage a little bit of negative gossip can do. Enter: ReviewMaxer.

At ReviewMaxer, we understand the strain that negative reviews can cause and we value the benefits of a glowing review. Using our reliable software that focuses on monitoring, improving, and promoting customer reviews, we think we can help your dealership receive less of the former and more of the latter.

As one client puts it, “In just two months, we were able to increase our online customer ratings, which helps attract new patients to our walk-in clinics!” – Dr. John Soud and Dr. John McLean, Velocity Care Urgent Treatment Center

 

Enhance your online presence

For many consumers, when they have strong feelings about a recent purchase — especially a sizable one — they’re likely to go to their preferred review site or social media platform to tell the world about their experience. ReviewMaxer understands this urge, and through a multifaceted, customizable approach, we can help you generate more reviews and help you address issues customers face when they’re dissatisfied.  We’ve also implemented processes to reduce the chance of a negative review making the rounds. Here’s how our system works:

  • You invite a recent buyer to share their feelings about their experience on your website, through a QR code on a receipt, or via any number of other methods at your disposal.
  • Using our customizable review templates, patrons can leave a thumbs up/thumbs down, scale of 1–10, or many other review configurations, depending on your preferences.
  • In the event of a negative review, you’ll be able to see it internally, learn more about what upset the customer, and have a chance to make contact and resolve the issue before it goes out to the wider world. This gives customers a chance to vent and feel heard, and it reduces the chances they’ll go to an external review site to leave their negative reviews.
  • If they leave a positive review, our program can then connect them directly to your preferred review sites where they can post what they’ve already written.

We work with more than 500 review sites; when you use ReviewMaxer, you’ll be able to direct the free publicity you’ve earned with your customers’ good will toward the sites where they’ll do the most good for your industry and reputation.

 

Understanding the modern marketplace

Our commitment to helping your company succeed means our list of review sites continues to grow. We serve various industries, and rather than offering a one-size-fits-all approach, we can help you tailor ReviewMaxer to work exactly as you wish. No other reputation management software company works with more websites, and we’re proud of our constant drive to excel in this space. Here’s a sample of some review sites that are most popular with our clients:

  • Facebook
  • Google
  • Yelp
  • Amazon
  • glassdoor
  • Angie’s List
  • Better Business Bureau
  • zomato
  • Zagat

 

There’s more

Beyond helping to foster positive reviews, our software also makes things easy on you by making use of:

  • A simple-to-use dashboard where you can manage your account
  • Prompt updates on reviews appearing on sites across the web
  • Optional review alerts so you can instantly read feedback your customers leave 
  • Automated email and text campaigns that allow you to connect with recent customers and encourage them to leave reviews
  • Integrated reviews that allow you to stream your best reviews directly onto your website
  • Timely reports tracking your metrics and analytics so you can assess how your performance improves over time

 

Contact us to get started

We are honored to serve the car dealership industry, and we look forward to serving you. When you’re ready to start taking more control of your online reputation, you can get started with ReviewMaxer today for ZERO in startup fees and no long-term contract. All new accounts are now just $50 a month. When you’re ready to find out what ReviewMaxer can do for your business, please visit us at reviewmaxer.com and call us at 888-773-4768.