When you’ve made the sale, gotten the paperwork signed, and the buyer drives off the lot, it can be easy to think the job is done, but that’s not always the case. The buyer will go on to drive this car regularly, and if mechanical or other issues arise, they might point the finger at you. No matter what goes into your inspection and quality control processes, a customer can still walk away thinking their quarrel is with you personally. When that happens, you can expect to see some negative or unfair reviews. If you or your colleagues have experienced something like this, you know how much damage a little bit of negative gossip can do. Enter: ReviewMaxer.
At ReviewMaxer, we understand the strain that negative reviews can cause and we value the benefits of a glowing review. Using our reliable software that focuses on monitoring, improving, and promoting customer reviews, we think we can help your dealership receive less of the former and more of the latter.
As one client puts it, “In just two months, we were able to increase our online customer ratings, which helps attract new patients to our walk-in clinics!” – Dr. John Soud and Dr. John McLean, Velocity Care Urgent Treatment Center
For many consumers, when they have strong feelings about a recent purchase — especially a sizable one — they’re likely to go to their preferred review site or social media platform to tell the world about their experience. ReviewMaxer understands this urge, and through a multifaceted, customizable approach, we can help you generate more reviews and help you address issues customers face when they’re dissatisfied. We’ve also implemented processes to reduce the chance of a negative review making the rounds. Here’s how our system works:
We work with more than 500 review sites; when you use ReviewMaxer, you’ll be able to direct the free publicity you’ve earned with your customers’ good will toward the sites where they’ll do the most good for your industry and reputation.
Our commitment to helping your company succeed means our list of review sites continues to grow. We serve various industries, and rather than offering a one-size-fits-all approach, we can help you tailor ReviewMaxer to work exactly as you wish. No other reputation management software company works with more websites, and we’re proud of our constant drive to excel in this space. Here’s a sample of some review sites that are most popular with our clients:
Beyond helping to foster positive reviews, our software also makes things easy on you by making use of:
We are honored to serve the car dealership industry, and we look forward to serving you. When you’re ready to start taking more control of your online reputation, you can get started with ReviewMaxer today for ZERO in startup fees and no long-term contract. All new accounts are now just $50 a month. When you’re ready to find out what ReviewMaxer can do for your business, please visit us at reviewmaxer.com and call us at 888-773-4768.