Hospitality online reputation management software

In an industry going through recovery mode, there is no shortage of items to keep in mind. Of course, growing your company while keeping an eye on service innovations is important, but you also need to put effort into your reputation. In today’s ultra-connected world, a company’s reputation is built and maintained online. People want to be heard, and with myriad review sites hyper-focused on specific industries and social media now joining the conversation, people will share reviews about your company. You need to strengthen your ability to benefit from satisfied guests and simultaneously work to limit the frequency and impact of negative reviews. ReviewMaxer understands the hospitality industry, and we’re ready to provide tailored services to help your company’s online reputation thrive.

With our proven reputation management software, ReviewMaxer helps you take a proactive approach to your reviews, allow a more direct line of communication with your guests, and focus where your reviews land to increase their positive effects.

Enhancing your online presence

Our process is simple yet effective. First, guests receive an invitation to leave a review directly with your company. Dissatisfied guests can express what led to their dissatisfaction, and when you can or should make corrections to make it right, you can reach out accordingly. ReviewMaxer can invite reviewers who are thrilled with your services to share their positivity on a number of review sites that you specifically target to maximize your gains. Our proactive methodology can help you get the most out of your reviews.

Our process will help you confirm that your guests are satisfied. Here’s how:

• Through a QR code or link, you can invite recent guests to review your company on a receipt, in an email, on social media, or via other routes. You can customize the review setup so you see them in the format you want.
• When dissatisfied guests share experiences you believe warrant addressing, you can do so. Regardless of how you address such complaints, the guest will have shared their opinion directly with you instead of posting it on a major review site for all to see.
• When the initial review is positive, ReviewMaxer makes it easy to spread that review across any number of review sites at the reviewer’s discretion. Ethically harvesting positive reviews for your benefit is a hallmark of effectiveness we take seriously.

We work to help companies like yours thrive in the online environment. We stay up to date on innovations and industry developments, and no other reputation management platform works with more review sites. ReviewMaxer empowers you to take a tactical and efficient approach to online reputation management.

Understanding the modern marketplace

With the ability to have your reviews shared on more than 500 sites, it’s important to know which ones will best serve you, given your market area, size, capacity, and more. Some of our most commonly used review sites include:

• Facebook
• Google
• Yelp
• Amazon
• Glassdoor
• Angie’s List
• Better Business Bureau
• Zomato
• Zagat

There’s more

ReviewMaxer can help you increase customer interaction. Working with us gets you:

• A simple-to-use dashboard that allows you to manage your account
• Prompt updates on reviews appearing on sites across the web
• Optional review alerts so you can instantly read feedback your patrons leave
• Automated email and text campaigns that allow you to contact recent guests to encourage reviews
• Integrated connectability that allows you to stream your best reviews directly to your website
• Timely reports that provide accessible data for tracking your metrics and analytics so you can assess your improvement over time

Contact us

With ZERO due in setup fees and no long-term contracts required, you can get started with us today. Currently, our accounts begin at just $50/month.

Contact us when you’re ready to discover what ReviewMaxer can do for you. Visit us at reviewmaxer.com and call us at 888-PR-FIRM-8.