Hospitality online reputation management software

The last couple of years have subjected the hospitality industry to any number of challenges. Between canceled events and drastically limited attendance, many hospitality companies are left searching for ways to continue their mission while strategizing for long-term fortitude.

With so much at stake, no advantage is too small, so if you haven’t taken a serious look at your online reviews, it might be time to do so. Meeting every expectation and providing quality service could result in a positive review that serves as the impetus for new clients to head your way; a single bad review can also have significant consequences that can impact your company in far-reaching ways. This is where ReviewMaxer comes in.

ReviewMaxer is online reputation management software that can help you take more control over your online reputation. It encourages positive reviews while allowing you to address dissatisfied customers promptly, which can reduce the likelihood they’ll leave a negative review online. It may sound too good to be true, but we’ve been delivering similar results to hospitality companies for years, and we look forward to showing you how we can help yours thrive through improved organic reviews that occur with more frequency.


Enhance your online presence

ReviewMaxer helps you address upset customers as necessary through a private line of communication. Once you encourage a customer to leave a review, they’ll be able to detail their experience and voice their reaction regardless of their feelings; already, this supports the notion that you are a company that cares. Since bad reviews can have drastic effects on your ability to serve new customers, our efforts to head those off at the pass can help you generate more new business. Otherwise, our process will help you confirm that your customers are satisfied and will make it easy for them to leave positive reviews of their experiences with you. Here’s how:

  • You can invite customers to review your company through a QR code or a link on a receipt, in an email, on social media, or via other routes. The review setup is customizable, so you see reviews in any format you want.
  • Once you read the review, you’ll be able to reach out to the customer if they had a negative experience you think you can fix. This will allow them to vent in a private space you control rather than broadcasting to the world, and it might even turn your upset customer into a happy one.
  • If the initial review is positive, ReviewMaxer can get to work suggesting relevant review sites the customer may wish to post that review on. Since we work with hundreds of review sites, you’ll be able to tailor the sites we recommend to those most important to your industry and needs.

We help businesses like yours boost their online presence by helping them monitor, improve, and promote their company’s reviews day-in and day-out. No other platform works with more sites, and few offer the range of customizable options ReviewMaxer does. Our industry experience and overall depth of knowledge in the world of online reviews can help your business thrive as you begin to see the effect that consistently positive reviews can have on your company.


Understanding the modern marketplace

Our time serving various industries has helped us expand our reputation management platform to include more than 500 review sites. With new ones popping up regularly, we remain committed to staying current and continuing to expand our list of review sites. Here are some of the sites our customers depend on most:

  • Facebook
  • Google
  • Yelp
  • Amazon
  • glassdoor
  • Angie’s List
  • Better Business Bureau
  • zomato
  • Zagat


There’s more

As ReviewMaxer works to increase your customer interaction and the number of positive reviews you receive, we make using our platform easy with:

  • A simple-to-use dashboard where you can manage your account
  • Prompt updates on reviews appearing on sites across the web
  • Optional review alerts so you can instantly read feedback your customers leave
  • Automated email and text campaigns that put you in contact with recent customers so you can encourage them to leave reviews
  • Integrated reviews, allowing you to stream your best reviews directly onto your website
  • Timely reports for tracking your metrics and analytics so you can assess how your performance improves over time


Contact us to get started

ReviewMaxer is ready to help you at whatever stage you need as you promote your hospitality company. You can get started with ReviewMaxer today with ZERO due in setup fees and no long-term contract. Currently, all new accounts are just $50/month.

Please contact us when you’re ready to discover what ReviewMaxer can do for you. Visit us at reviewmaxer.com and call us at 888-773-4768.