Hospitality reputation management software

At the end of a long day of serving clients, seeing a negative review appear on Google, Facebook, or countless other sites can do more than just hurt morale. Negative reviews can affect your bottom line.

More than ever, people turn to review sites, where any individual’s opinion can drive customers to or from your business. With no shortage of competition, every advantage can help, including the use of reputation management software.

With ReviewMaxer, your business can benefit from software designed to help users improve their online review presence and customer relations, as well as provide an increased level of interaction between you and those you serve. Our software is designed to help you monitor, improve, and promote your business, and we think you’ll like what it can do for you.


Enhancing your online presence

While managing your daily obligations and bringing in new clients takes plenty of time, one bad review can undo what you’ve worked so hard to cultivate. With so many review sites out there, how can someone address this proactively? With ReviewMaxer, you can address customer satisfaction directly.

Our process is simple, yet effective:

  • Recent customers are directed through receipts, email, social media and other methods to leave a review.

  • When a client leaves a negative review, you have the opportunity to address the issue head-on, allowing the customer a place to be heard without leaving a negative review on an external website you don’t manage.

  • When a client leaves a positive review, ReviewMaxer will offer a selected list of websites where they can leave a review.

While there is much more ReviewMaxer offers, this tested method that has helped similar clients improve their online presence.  

In fact, our customers say it best: 

“ReviewMaxer helps us gain more reviews from happy customers, as well as satisfy unhappy customers before they share negative reviews online. We highly recommend ReviewMaxer to any business who wants to improve their online customer ratings.” 

– Matt Klabacka, Townies Pizzeria


Understanding the modern marketplace

Serving various industries and remaining knowledgeable of both traditional and up-and-coming review sites is a tricky balancing act. ReviewMaxer can help you prioritize which review sites your customers are recommended to. This can help you strategically improve your performance in the areas that need it most. 

Currently, our platform works with more than 500 websites, including Facebook, Google, Yelp, Amazon, Glassdoor, Angie’s List, Zomato, Zagat, and the Better Business Bureau. This growing list expands as new websites launch and innovations occur. 


Support your business with our additional services

In addition to the ways in which we help you get more out of your reviews, ReviewMaxer offers other services to improve customer satisfaction and business viability:

  • An easy-to-use dashboard that allows you to manage your account

  • Prompt updates on reviews occurring on sites across the web

  • Review alerts to instantly read feedback from patrons 

  • Automated email and text campaigns that allow you to be in contact with recent customers and encourage reviews

  • Stream your best reviews directly onto your website

  • Timely reports tracking your metrics and analytics


Contact us

No other platform works with more sites. You can try ReviewMaxer without setup fees or long-term contracts.  

Wherever you’re at in managing your reputation online, you can contact us by filling out our online form or by phone at (888)773-4768. We look forward to hearing from you.