After an ownership dispute took a local pizzeria’s 4.2-star rating down to 3.9 stars, ReviewMaxer saved the day by intercepting negative feedback from over 40 customers before they posted to public review sites, which would have caused the pizzeria’s rating to drop to 2.2 stars.
A regional plumbing and air conditioning company had overwhelmingly negative online customer reviews. And, it was implementing a major change it knew customers wouldn’t like. So at the recommendation of its public relations firm, the company utilized the power of ReviewMaxer to capture 240 private ratings in six months. Despite having significant customer service and delivery issues, including software migration problems, the company improved its online customer rating from 1.9 stars to 2.1 stars when it started using ReviewMaxer.
A healthcare-focused ReviewMaxer client went from a good 3.7-star rating to an outstanding 4.4-star rating within just six months of using the ReviewMaxer system — and the results continue to improve.
A startup focused on obstacle course racing sought to increase its emerging brand credibility. It utilized ReviewMaxer to gain feedback from its race participants and went from zero online reviews to 20 public reviews within days. That gave the company a competitive advantage in search engine optimization and consumer impressions, and it quickly moved to a 4.7-star rating. Using ReviewMaxer, the startup automatically shares more than 1,000 reviews on its testimonial and social media pages.
A Texas chain of urgent care walk-in clinics increased their star ratings by doubling online reviews. Like many companies, the clinics weren’t getting reviews — positive or negative — at all. Using our email feature, they began emailing their active patients immediately after visits to request online reviews. Now they receive new positive online reviews almost daily.