The importance of positive reviews and how they drive your company

You own a successful company. Your customers tell you they enjoy working with your company and that they would recommend you to their network. However, you’re not getting the traction you desire from your website. Have you considered your online review presence? What about your SEO presence? Is your company listed on the first page of online search results? Is your online review presence negative or minimal? These factors may be negatively impacting your business, and SEO might be one of your biggest areas for improvement in driving business.

According to a consumer review survey by SEO research company BrightLocal, 85 percent of consumers read online reviews and 90 percent claim that positive reviews influence their buying decisions. Online reviews matter, and in a world of web searching – especially for local companies – it can make a business stand out amongst its competitors.

Here are two ways online reviews improve your SEO.

  1. Reviews improve trustworthiness.

The more online reviews you have and the better representation you have online, the more likely customers will consider doing business with your company. It’s the power of social proof. People want reassurance that they are indeed making the best decision for their money. The more confidence you give prospects, the better chance they will choose you. A strong presence of online reviews influences your rankings in SEO.

  1. New reviews produce traffic.

Search engines want to see that your website is making new content, whether that’s through new landing pages, blog posts or customer reviews. They want to see that reviews are frequently added. A search on tripadvisor.com for best hotels in your area usually gives you the most recent and top-rated review for a specific hotel. The newer the positive review, the better it makes your customer feel about the recent activity of your business. This leads to your website getting more clicks, which in turn influences the consumers’ purchasing decisions.

Online reviews are important to the growth of your company and help generate a better return on SEO. ReviewMaxer is an online review management software application that helps companies manage customer reviews. ReviewMaxer monitors and collects your online reviews. Sign up today for a free demo or visit the ReviewMaxer blog for more tips.


Photo credit: Pablo

Written by: Justin Hamilton

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