In a time of such instability and uncertainty, you need all the help you can get. We’re doing our best to ensure your reviews are positive to help your profits stay stable. Many consumers are opting to shop locally to help their local restaurants, shops, and bars survive. Your customer reviews help create more digital traffic to your company and grow your sales.
In addition to Yelp, Facebook, and Google, you can track more than 500 review sites – more than any other reputation management software. A recent survey showed that negative reviews caused 94% of customers to avoid a business. Don’t let your business be one of them.
Send your recent customers an email inviting them to provide more information about their experience, and ask them to leave reviews on popular sites. Forty percent of consumers only take into account reviews written within the past two weeks. Don’t let outdated reviews hurt your business.
- Review alerts, review streams, and reports – all on one simple dashboard. You don’t want to search each review site yourself, which takes time away from your business and customers. Instead, use a simple platform to manage everything, saving you time and money.